Support & Maintenance of IT and communication infrastructure

Support & Maintenance of IT and communication infrastructure.

Kindly find below a vacancy to be filled within a fortnight (2 weeks).

All qualified CV's should go to dare.job@kimberly-ryan.net

* ONLY SUITABLE CANDIDATES WILL BE SHORTLISTED AND CONTACTED

EMPLOYER: Our Client is a prestigious multi-faceted law firm with operations in numerous states locally and an international reach characterized by affiliations and representations spanning the globe.

JOB TITLE: IT Support

DEPT: Administration and Support


JOB SUMMARY: Support & Maintenance of IT and Communication Infrastructure.

JOB DUTIES:

* Take calls and respond to emails from employees both in local and remote offices, respond to requests at hand, both on-site and off-site, either over the phone or in person and resolve any desktop computer hardware or software or telecommunication problem.
* Asset management of the firm's IT and communication equipment.
* Monitor, maintain and troubleshoot the PABX / audix system and telecommunications infrastructure.
* Monitor, maintain and troubleshoot the VOIP - VAP system and ensure that it fully functional.
* Monitor, maintain and troubleshoot the MTN lines going through the PABX to ensure that they are functioning at all times.
* Monitor, maintain and troubleshoot faxes such as the Panasonic Workio and other such fax machines and their associated lines
* Update and maintain all email distribution lists and contacts.
* Assist in the deployment and configuration of new IT and telecommunications equipment.
* Assist with in-house training programs.
* Other duties as directed by IT Administrator

QUALIFICATIONS:

* Minimum of 2 years experience in IT hardware/ software support/Computer Field.
* Relevant University Degree and Similar Qualifications.

COMPETENCIES:

* Intelligence: A must.
* Passion for Excellence
* Team Spirit
* Commitment to Service
* Technical Knowledge and understanding of Windows 98, 2000, XP and NT operating systems.
* Knowledge of Microsoft Office applications & functions
* Initiative
* Time Management
* Multi-Tasking Skills
* Interpersonal Communication.
* Problem-Solving Skills
* Hardware trouble shooting & repair
* Technical Knowledge
* Team Spirit
* Passion for Excellence
* Commitment to Service
* Initiative
* Time Management and Multi-Tasking Skills
* Interpersonal Communication

Benefits package include but not limited to

* Basic salary
* Cell phone allowance
* Pension contribution
* Merit bonuses
* Out of station training as the need arises
* Life insurance scheme: Beginning January 2009